Heather R. Johnson

Director and Head of Financials and Grantmaking Products at Blackbaud

Heather Johnson is the Director and Head of Financials and Grantmaking Products at Blackbaud. She is an innovative and outcomes-based SaaS Product Management leader focused on delivering business growth through customer-oriented solutions. Heather has a passion for mentoring and believes that leading an engaged team translates to overall improved results for the company and drives more success for our clients. She consistently looks for process improvement areas to increase internal efficiency and customer satisfaction, while incorporating employees in these initiatives to drive career development.

Heather's background in Accounting Information Systems, including leadership roles in Customer Support, Customer Success, DevOps and Product Management, uniquely position her to drive employee engagement, focus on internal cost reduction, and minimize customer efforts, resulting in delightful, high-quality solutions and business growth.