Kathleen Ward

Principal Customer Success Manager, Blackbaud

Kathleen Ward is a principal customer success manager at Blackbaud and has been working in grants management for more than 15 years. Before joining Blackbaud, she led grant administration for a private, independent foundation overseeing the grant life cycle from pre-award to post-award. Kathleen implemented business processes and systems to support the foundation’s programs and ensure operational effectiveness.

She was on the Board of Directors for a nonprofit organization supporting community artisans and providing crafts education and has a Master of Education from Boston University.

Articles by Kathleen Ward

Grantee Partnerships

4 Common Pitfalls in the Grant Review Process (and How to Avoid Them)

Even when your grant review process involves internal staff or people who have reviewed applications before, it can still be [...]

May 5, 2025 | 5 min Read