Michael Reardon, Ph.D., is the Senior Principal consultant for the Customer Success Services team at Blackbaud where he leads the change management practice and has more than 20 years of experience in organizational communication, change management, virtual work, and corporate identification. Prior to joining the Blackbaud team, Michael worked as an Assistant Professor in the Department of Communication at the College of Charleston where he was honored with Faculty of the Year awards in 2009-2010 as well as in 2010-2011. He is also an active volunteer in his community, having focused much of his volunteer work on literacy and communication through an adult reading academy and participating as a “reading buddy” for a group of underprivileged first graders. Self-described as an exceptional driver of minivans (and sometimes golf balls), Michael and his wife are the proud parents to four children.