Michele is a customer success program manager at Blackbaud, helping customers utilize their Blackbaud online fundraising tools. She has been with Blackbaud almost 5 years and loves to get to know the customers she works with personally. She has a serious passion for online fundraising and you can find her reading blogs and picking the brains of the talented people surrounding her. When she is not reading every post on npEngage she is enjoying the food and sun in Charleston, SC where she currently resides.